Top Key Performance Indicators & Metrics for Healthcare Providers

Identifying KPIs is the first step to building a data-driven orginization.

Data-driven insights are the lifeblood of success in the fast-evolving healthcare industry. Every decision influences the bottom line; even marginal improvements in your analytics process can lead to incredible changes in corporate performance, member health, and profitability. The first step to building a data-driven organization is identifying your KPIs.

A Healthcare KPIs show quantifiable, measurable data that is critical to the success of your organization. These metrics align with your business goals and should be applied consistently throughout your company. Healthcare companies can deliver better value and services to patients if they build a Data culture that fuels innovation and drives out cost and complexity by using these Key Performance Indicators.

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Below are samples of Healthcare Provider Strategies and KPIs that many of our clients are tracking.

There should be no more than a total of 8-12 KPIs for your business. It is up to your company to define which of these KPIs apply to your business.

For Improving Quality of Care

Key Metrics:
  • Inpatient raw mortality rate
  • 7 & 30 day readmission rate
  • Average payment
  • Patient satisfaction
  • Average length of stay
  • Interviews with primary care physicians
  • Specialists & Hospitalists
  • Harm events per 1,000 patient days

To Lower Readmissions Rate

Key Metrics:
  • Inpatient raw mortality rate
  • 7 & 30 day readmission rate
  • Average payment
  • Patient satisfaction
  • Average length of stay
  • Interviews with primary care physicians
  • Specialists & Hospitalists
  • Harm events per 1,000 patient days

For Improving Outcome Metrics

Key Metrics:
  • Emergency department transfers
  • Readmissions during SNF stays
  • Facility acquired pressure ulcers
  • Emergency room transfers
  • Unanticipated weight loss
  • Restraint usage
  • Dehydration

For Improving Financial Performance

Key Metrics:
  • Admissions from hospitals
  • Patients discharged home
  • Medicare case mix index
  • Infection rate

How Messina Helps

Our Tenured Subject Matter Experts bring their industry knowledge to each and every project.​

Messina Group’s team of data and analytical subject matter experts help clients develop and execute their Data Strategy. Clients hire us to develop and implement their data strategic vision. We bring knowledge and experience of Data Architecture, Data consolidation to generate meaningful insights for Healthcare.

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