Client Profile & Challenge
PE-owned $100M International Specialty Chemical Distributor
Challenge: Our CEO Client inherited a custom-built ERP platform that delivered specialized value regarding profitability, yet was undocumented and performed poorly. Post-sale to a Private Equity Firm, our Client no longer had the in-house personnel with the necessary skills and expertise required to own the ongoing support and development for this custom platform. So both the PE Firm and the CEO sought out the right strategic partner to accelerate their Value Creation Plan and perform an IT Due Diligence Assessment across their enterprise – to assess the viability of continuing forward with the custom ERP platform vs. replacing it with a new solution, and also identify areas the Company would gain business value from additional new digital initiatives.
After a thorough evaluation of our Client’s custom-built ERP platform, and interviews with business and technology stakeholders, Messina identified the weaknesses in the platform and the pain points that the employees and their clients were experiencing with it. Our Advisory Services team evaluated other industry ERP platforms that could potentially meet our Client’s needs and goals and created a high-level, phased Enterprise Digital Transformation Roadmap. With our complete report and recommendation, the CEO made the decision to keep the legacy ERP platform, yet recognized the lack of internal resources with the skill-sets needed to respond to technical questions and further develop the platform. Our Client chose to outsource the ongoing support and development of the custom ERP platform to Messina’s experienced Strategic Services team.
Messina’s Advisory team consisted of our Advisory Services Practice Leader, an Analytics Manager, and a Change Management consultant. We engaged directly with the CEO, and his management team as needed, for the duration of this engagement. The Strategic Services team consists of a software developer and Business Analyst skilled at requirements gathering, database development, and reporting.
“After” Business Value Creation
Through Messina’s cross-Functional IT Due Diligence/Enterprise Digital IT Assessment, our CEO Client was equipped with the in-depth, detailed report needed to make an informed decision whether to retain the custom ERP platform or replace it.
In addition, the strategic Digital Transformation Roadmap hits on numerous areas of our Client’s business where technology and better processes are able to add value to help them meet their Value Creation Plan targets. Our Client is enjoying double-digit revenue growth and has engaged Messina to execute multiple phases of the Digital Roadmap to drive further business value to accelerate the organization’s growth at scale.